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© 2017—2026 tbd® Studio.
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MENU · 2026
2 build slots open
Booking for Q3
© 2017—2026 tbd® Studio.
menu
MENU · 2026
2 build slots open
Booking for Q3
© 2017—2026 tbd® Studio.
Now booking for Q3 · EST. 2023
AI agents and automation that quietly run the work your team keeps redoing by hand.
AI agents and automation that quietly run the work your team keeps redoing by hand.
AI agents and automation that quietly run the work your team keeps redoing by hand.
We build the system, wire it into the tools you already use and hand you the keys. The busywork goes away, the oversight stays with you.
We build the system, wire it into the tools you already use and hand you the keys. The busywork goes away, the oversight stays with you.
Watch the
2 min demo
Watch the
2 min demo
tbd®
an automation studio that plugs in early and ships working systems, not slide decks.
stacy Palmer
tbd®
an automation studio that plugs in early and ships working systems, not slide decks.
stacy Palmer
By the numbers
Teams that handed us their busywork.
Teams that handed us their busywork.
manual steps removed
4 sprints / 8 check ins / 3 stages.
4 sprints / 8 check ins / 3 stages.
4 sprints / 8 check ins / 3 stages.
Every ten days we meet twice, once to open the sprint and once to close it. Between calls we stay reachable on Slack for anything you need. + After each stage we walk you through what shipped, on your real data, so you see the work already running.
AUDITs
DESIGN
BUILD
LAUNCH
HANDOVER
AUDITs
DESIGN
BUILD
LAUNCH
HANDOVER
AUDITs
DESIGN
BUILD
LAUNCH
HANDOVER
Over three years we have shipped more than 80 systems, from support agents to invoice pipelines. Every one of them lives inside the client’s own tools, and runs on their own data.
tbd®
A studio built on shipped systems.
A studio built on shipped systems.
A studio built on shipped systems.
Case Studies.
Case Studies.
Case Studies.
Real projects with real numbers attached.
Nothing here is a concept or a pitch.
2026 · 6 week build · Live
2026 · 6 week build · Live
2026 · 6 week build · Live
2026 · 2 week build · Live
2026 · 2 week build · Live
2026 · 2 week build · Live
2026 · 4 week build · Live
2026 · 4 week build · Live
2026 · 4 week build · Live
2026 · 2 week build · Live
2026 · 2 week build · Live
2026 · 2 week build · Live
Our services.
Five services, one team. You brief once
and we carry it through to production.
AI agents.
Agents that read, decide and act inside your tools. They handle the work, you keep the oversight.
Audit
Auto drafting
Human handoff
24/7 running
Workflow automation.
The handoffs between your apps, automated end to end, so nothing waits on a person copying a field.
App to app
No manual copy
Triggers
Custom AI apps.
Internal tools built on top of language models, shaped around how your team actually works.
Internal tools
Chat interfaces
Your branding
Fast search
Data and integrations.
Clean pipelines that move data where it needs to go, so your AI runs on facts, not guesses.
50+ tools
Nightly syncs
Dedup
APIs
Run and maintain.
We watch the systems we ship, fix what breaks and improve them as your needs change.
Monitoring
Fixes
Improvements
Uptime checks
Our services.
Five services, one team. You brief once
and we carry it through to production.
AI agents.
Agents that read, decide and act inside your tools. They handle the work, you keep the oversight.
Audit
Auto drafting
Human handoff
24/7 running
Workflow automation.
The handoffs between your apps, automated end to end, so nothing waits on a person copying a field.
App to app
No manual copy
Triggers
Custom AI apps.
Internal tools built on top of language models, shaped around how your team actually works.
Internal tools
Chat interfaces
Your branding
Fast search
Data and integrations.
Clean pipelines that move data where it needs to go, so your AI runs on facts, not guesses.
50+ tools
Nightly syncs
Dedup
APIs
Run and maintain.
We watch the systems we ship, fix what breaks and improve them as your needs change.
Monitoring
Fixes
Improvements
Uptime checks
Our services.
Five services, one team. You brief once
and we carry it through to production.
AI agents.
Agents that read, decide and act inside your tools. They handle the work, you keep the oversight.
Audit
Auto drafting
Human handoff
24/7 running
Workflow automation.
The handoffs between your apps, automated end to end, so nothing waits on a person copying a field.
App to app
No manual copy
Triggers
Custom AI apps.
Internal tools built on top of language models, shaped around how your team actually works.
Internal tools
Chat interfaces
Your branding
Fast search
Data and integrations.
Clean pipelines that move data where it needs to go, so your AI runs on facts, not guesses.
50+ tools
Nightly syncs
Dedup
APIs
Run and maintain.
We watch the systems we ship, fix what breaks and improve them as your needs change.
Monitoring
Fixes
Improvements
Uptime checks
How we work
How we work
How we turn manual into automatic
How we turn manual into automatic
How we turn manual into automatic
01.
Audit The Work.
We map where the time goes and pick the automations with the best payback.
01.
Audit The Work.
We map where the time goes and pick the automations with the best payback.
02.
Design The System.
We agree exactly what runs on its own and where a human stays in the loop.
02.
Design The System.
We agree exactly what runs on its own and where a human stays in the loop.
03.
Build And Test.
We build in small pieces and test on your real data, not on a demo.
03.
Build And Test.
We build in small pieces and test on your real data, not on a demo.
04.
Handover And Own It.
You get the system, the docs and the training. You own all of it, no lock in.
04.
Handover And Own It.
You get the system, the docs and the training. You own all of it, no lock in.
01.
Audit The Work.
We map where the time goes and pick the automations with the best payback.
02.
Design The System.
We agree exactly what runs on its own and where a human stays in the loop.
03.
Build And Test.
We build in small pieces and test on your real data, not on a demo.
04.
Handover And Own It.
You get the system, the docs and the training. You own all of it, no lock in.
tbd®
Case study · Helpdesk SaaS · Live 2025
Challenge
Five support agents, one queue that never went to zero. Half the tickets were the same six questions in different words, and first response time sat at three hours.
Impact
Of all tickets resolved end to end without a human.
What it runs on
No new tools for the team to learn. Everything runs where they already work.
5.0/5
verified review
"Our team stopped drowning in the same six questions and got their mornings back.""Our team stopped drowning in the same six questions and got their mornings back.""Our team stopped drowning in the same six questions and got their mornings back."
"Our team stopped drowning in the same six questions and got their mornings back.""Our team stopped drowning in the same six questions and got their mornings back.""Our team stopped drowning in the same six questions and got their mornings back."
Priya Nair
Head of Support
What clients say
What clients say
People who stopped doing it by hand.
People who stopped doing it by hand.
People who stopped doing it by hand.
Real teams, still in production. We ask for feedback 90 days after launch.
Manual steps removed.
Hours returned per month.
06 Jun 2026
Sofia Almeida
Founder at Kestrel Studio
Working with tbd® has been a game-changer. They automated our customer support and lead qualification. Cutting our response times by 3x. Our team is finally free from repetitive tasks to focus on high-value deals. Working with tbd® has been a game-changer. They automated our customer support and lead qualification. Cutting our response times by 3x. Our team is finally free from repetitive tasks to focus on high-value deals. Working with tbd® has been a game-changer. They automated our customer support and lead qualification. Cutting our response times by 3x. Our team is finally free from repetitive tasks to focus on high-value deals.
Manual steps removed.
Hours returned per month.
06 Jun 2026
Sofia Almeida
Founder at Kestrel Studio
Working with tbd® has been a game-changer. They automated our customer support and lead qualification. Cutting our response times by 3x. Our team is finally free from repetitive tasks to focus on high-value deals. Working with tbd® has been a game-changer. They automated our customer support and lead qualification. Cutting our response times by 3x. Our team is finally free from repetitive tasks to focus on high-value deals. Working with tbd® has been a game-changer. They automated our customer support and lead qualification. Cutting our response times by 3x. Our team is finally free from repetitive tasks to focus on high-value deals.
Manual steps removed.
Hours returned per month.
06 Jun 2026
Sofia Almeida
Founder at Kestrel Studio
Working with tbd® has been a game-changer. They automated our customer support and lead qualification. Cutting our response times by 3x. Our team is finally free from repetitive tasks to focus on high-value deals. Working with tbd® has been a game-changer. They automated our customer support and lead qualification. Cutting our response times by 3x. Our team is finally free from repetitive tasks to focus on high-value deals. Working with tbd® has been a game-changer. They automated our customer support and lead qualification. Cutting our response times by 3x. Our team is finally free from repetitive tasks to focus on high-value deals.
See a system we built, running in real time
A two minute walk through one support agent, from an incoming ticket to a sent reply.
tbd®
See a system we built, running in real time
A two minute walk through one support agent, from an incoming ticket to a sent reply.
tbd®
See a system we built, running in real time
A two minute walk through one support agent, from an incoming ticket to a sent reply.
tbd®
Pricing
Three ways to start.
01
Timeline:
>5 days
Automation Audit.
Where automation pays off.
Workflow mapping
Time tracking review
Tool and data check
Written plan you keep
Cost estimate per move
/month
02
Timeline:
>14 days
System Build.
Popular
Shipped and handed over.
Everything in the audit
Two to four automations
Full integration setup
Testing on real data
/month
03
Timeline:
ongoing
Growth Partner.
Your automation team, monthly.
/month
Every engagement starts with a fixed scope and a fixed price. You approve the plan before we write a line of code.
Pricing
Three ways to start.
01
Timeline:
>5 days
Automation Audit.
Where automation pays off.
Workflow mapping
Time tracking review
Tool and data check
Written plan you keep
Cost estimate per move
/month
02
Timeline:
>14 days
System Build.
Popular
Shipped and handed over.
Everything in the audit
Two to four automations
Full integration setup
Testing on real data
/month
03
Timeline:
ongoing
Growth Partner.
Your automation team, monthly.
/month
Every engagement starts with a fixed scope and a fixed price. You approve the plan before we write a line of code.
Pricing
Three ways to start.
01
Timeline:
>5 days
Automation Audit.
Where automation pays off.
Workflow mapping
Time tracking review
Tool and data check
Written plan you keep
Cost estimate per move
/month
02
Timeline:
>14 days
System Build.
Popular
Shipped and handed over.
Everything in the audit
Two to four automations
Full integration setup
Testing on real data
/month
03
Timeline:
ongoing
Growth Partner.
Your automation team, monthly.
/month
Every engagement starts with a fixed scope and a fixed price. You approve the plan before we write a line of code.
Articles
News & Insights.
Practical posts about automation that works. Written by the engineers who ship it.
Articles
News & Insights.
Practical posts about automation that works. Written by the engineers who ship it.
News & Insights.
Practical posts about automation that works. Written by the engineers who ship it.
FAQ
Pre-call FAQ.
Want to skip the FAQ?
Talk to an engineer directly.
FAQ
Pre-call FAQ.
Want to skip the FAQ?
Talk to an engineer directly.
Pre-call FAQ.
Want to skip the FAQ?
Talk to an engineer directly.
tbd®
Got something manual?
Show us your most annoying workflow.
Tell us the one task your team dreads every week. On the first call we will tell you, for free, whether it is worth automating and roughly what it would take.
YOU
tbd®
Got something manual?
Show us your most annoying workflow.
Tell us the one task your team dreads every week. On the first call we will tell you, for free, whether it is worth automating and roughly what it would take.
YOU
tbd®
Got something manual?
Show us your most annoying workflow.
Tell us the one task your team dreads every week. On the first call we will tell you, for free, whether it is worth automating and roughly what it would take.
YOU
Start a project.
tbd®
WORKFLOW STUDIO
Start a project.
tbd®
WORKFLOW STUDIO
Start a project.
tbd®
WORKFLOW STUDIO
TBD® Template
See What You Get
from
$129
TBD®
See What You Get
from
$129